Job Description

Let us welcome you home at Oakwood Manor in Victoria, BC. 

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. 

Our Vision: For every person to feel at home. 

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours. 

As a Food Service Assistant, you are responsible for the well-being of our residents through creating a friendly, inviting dining experience for our residents.  

Responsibilities 

• Greeting residents  
• Take meal orders  
• Answering questions about menu items  
• Serve meals and beverages, including carrying heavy trays  
• Support residents requiring alternate menu option due to allergies or medical reasons  
• Assist with dishes and food preparation  
• Ensure the dining area is safe and sanitary  
• Serve during special events and catered functions as needed  
• Setting and re-setting tables, clearing debris and garbage  
• Assist with receiving and storing food and supplies  
• Identify and report any health, safety, and maintenance concerns  
• Be able to maintain patience and tactful composure when dealing with residents, family members, staff members and visitors  
• Other duties as assigned to support operational requirements  

Qualifications and Experience  

• Minimum of one (1) year experience  
• Post-secondary education in culinary is preferred  
• Strong background in food services in a residential care setting or hotel  
• Exceptional interpersonal skills with peers, residents, visitors and operational partners  
• Superior organizational skills with the ability to handle fast paced environment  
• Comprehensive food services knowledge, including focus on quality, production, sanitation and presentation  
• Superior oral and written communication skills  
• Demonstrate the ability to prioritize and problem solve  
• Ability to stand for extended periods of time  
• Able to work flexible shifts 

Conditions of Employment 

• Food Safe Certification 
• Clear Police Information Check 
• Clear Vulnerable Sector Check 

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