Job Description

Join to apply for the Drone Pilot role at Eberl Claims Service

We are looking for skilled and detail-oriented Drone Pilots to join our Eberl team to support property claims processes by capturing high-quality aerial imagery and data. This candidate will play a crucial role in assessing property damage by operating drones to collect accurate and comprehensive data. This position requires a strong understanding of drone operations, adherence to all applicable laws and regulations governing UASs, and the ability to interpret aerial imagery for claims purposes.

Locations

Miami, West Palm Beach, and The Keys, FL

About Eberl Claims Service

Join the Eberl team! Since 1987, Eberl Claims Service has been providing independent claims services to insurance carriers across the country. As we continue to grow and innovate, we still maintain the core values upon which the company was founded in 1987. Honesty, integrity and treating our workforce how we would like to be treated have always been, and always will be, the cornerstones of our business.

We strive to be the first choice for everyone seeking an insurance professional career!

Primary Job Responsibilities

The Drone Pilot Inspection Specialist is responsible for performing image data collection using high-resolution cameras via Android or iOS devices, as well as drones. This includes conducting pre-flight and post-flight operations such as airspace coordination, equipment assembly and disassembly, and hazard mitigation. Drone operations are carried out safely and in compliance with regulations and company policies, utilizing smooth flight techniques and capturing images from multiple angles to ensure accurate analysis. Maintaining data integrity is essential, with regular checks on image quality, sensor accuracy, and proper storage of collected data. Quality checks are performed to meet client expectations, and collaboration with managers ensures that project requirements and deliverables are clearly understood. Interactions with insureds are handled professionally, with explanations provided about the nature of the work being conducted. Proficiency in software, data collection platforms, and associated workflows is required, including the use of Eberl platforms for scheduling and personal profiles. A current FAA Part 107 Certification is required, along with all required Eberl and ongoing FAA compliance. Immediate reporting of incidents to the Operations Manager or Coordinator is mandatory, along with effective communication with stakeholders to ensure a positive customer experience.

Required Equipment

• Back up high-resolution drone (DJI Preferred) that follows all FAA guidelines approved
• Equipment list will be provided upon request.
• Adequate equipment to provide 8+ hour daily workload.

Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities for addressing inspection challenges.
• Detail-oriented mindset with the ability to manage and communicate delays effectively.
• Physical capability to perform tasks such as standing, kneeling, bending, climbing, and lifting up to 60 pounds.
• Proficiency with technology platforms and dashboards for data analysis and process improvement.
• Effective time management and organizational skills.
• High attention to detail and accuracy.
• Willingness to travel frequently and drive for extended periods.
• Ability to work in extreme weather conditions and around commercial hazards.
• Customer-focused attitude for resolving complaints and ensuring a positive experience.
• Collaborative and supportive team approach.
• Adaptability and flexibility in a dynamic work environment.

Seniority Level

Entry Level

Employment Type

Contract

Job Function

Customer Service

Industry

Insurance and Airlines and Aviation

Job Tags

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