Job Description

Job description

The Field Service Technician (Water Treatment Systems) is responsible for servicing water treatment systems, primarily water filtration equipment located in grocery stores. Technicians in this role are required to travel more than 40% of the time and be willing to travel by air and vehicle working at the external client sites across Ontario. The job holder will be based our office in the Greater Toronto Area, and the successful candidate should reside around the following locations: Mississauga, Oakville, Hamilton, Guelph or Kitchener.

Responsibilities

• Deliver, install and maintain water treatment equipment providing excellent customer service
• Routinely change water filters, clean and sanitize equipment, change UV bulbs and clear water lines
• Conduct quarterly maintenance visits to maintain equipment in Ontario
• Perform diagnostics and analysis to trouble-shoot and repair water treatment equipment.
• Complete work orders and paperwork related to tasks in an accurate and timely manner
• Prepares timely and detailed service report
• Protect company assets, including maintaining company vehicles, tools, and equipment in good condition and working order in accordance with the company policy
• Build positive relationships with customers through quality services and client-oriented attitude
• Comply with all health and safety policies mandated by the company and customers

Qualifications

• Willing to travel over 40% of the time
• 3-5 years of related technical or installation experience with water treatment equipment an asset; plumbing experience preferred
• Strong troubleshooting and technical skills
• Must be fluent in English, with the ability to read technical manuals, complete documentation, and communicate effectively with team members and the customers
• Able to accommodate a flexible work schedule
• Valid driver’s license with clean record. A Motor Vehicle Record (MVR) is included in our technician background check
• Strong organizational and time management skills
• The role requires the ability to lift up to 70 pounds, walking, standing, squatting, bending, walk with heavy equipment and driving for over 50% of the workday
• Basic to intermediate Microsoft Office skills in Excel, Word, and Outlook.

The work environment is very fast-paced, creative, and rewarding with opportunity for career advancement. If you are a team player and want to be part of a growing organization, then this may be the perfect role for you.

Compensation :

• Competitive base pay (based on experience)
• Group Benefits Package
• Employee & Family Assistance Program (EFAP)
• All travel costs are covered
• Company vehicle provided
• Company phone
• Paid time off

Work Location: On the road

About the Company:

For 30+ years, In-Store Water Systems has provided specialized water treatment services to residents and businesses throughout Canada. Our complete water treatment solutions include water analysis, consulting, equipment sales and ongoing service. In-Store Water Systems is a national service provider with an experienced team of technicians and qualified subcontractors providing services in both official languages: French and English.

We thank all applicants; however, only those selected for an interview will be contacted.

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