Job Description

Field Nurse Case Manager

Setting: Variety of patient care settings

Division: Bayshore Specialty Rx

Location: Quebec

Employment Status: Permanent and Full time opportunities available

Make “being the difference” your Career at Bayshore

Bayshore is looking for caring and capable Field Nurse Case Managers to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community. As a trusted partner, Bayshore is working to respond and provide much needed services to its clients and communities across Canada. We can offer you the chance to make a difference and do meaningful work, within the settings and schedules that match your needs and interests.

Why Join Us

• Chart your path – Take charge of your day and manage what’s important to you. We offer part-time, full-time, and casual opportunities, designed to empower you. Choose the number of hours you want to work and a schedule that compliments your lifestyle.
• Realize your full potential – We are committed to helping you realize the future you want, and we achieve this through a wide variety of work options, continuous learning, and access to healthcare experts. We also offer competitive pay and comprehensive company-sponsored benefits for you and your family on top of paid sick days.
• Do what you love – Do you want to make a difference and get back to the fundamentals of patient-oriented care? We will empower you to do work you are passionate about with lots of autonomy and support from experienced colleagues and supervisors.
• Shape the wellbeing of our clients & communities – Create special moments for clients every day

The Work You Will Do

The Bayshore Specialty Rx Field Nurse Case Manager (FNCM) will play an essential role in supporting patients living with a dermatological disease to improve both their health outcomes and quality of life. FNCM offers enrolment and reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program-specific paperwork and follow-up on submissions pertaining to obtaining drug reimbursement/coverage through private and provincial drug formularies to ensure patients have access to their prescribed treatments in a timely manner. Act as a key resource to physicians who are prescribing this medication and continuous support for renewals, and coverage changes The successful candidate will be in regular/permanent contact with colleagues and clients in various Canadian provinces, therefore, fluency in a language other than French is an asset.

Education and Experience

• Graduate of Registered Nursing Program or Registered/Licensed Practical Nursing program holding current registration from a provincial licensing body in Canada.
• Registered and in good standing with their provincial regulatory body
• Minimum 2 years’ experience in Patient Support Programs or equivalent
• Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders
• Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
• Strong computer and technical skills: Excel, Word, Outlook, tablets, web portals/internet use
• Understanding of provincial and private coverage criteria, Special Authorization processes and how to navigate the Canadian drug coverage landscape is an asset
• Strong critical thinking and problem-solving skills
• Accurate data collection and integrity
• Ease with working in a paperless environment
• Proven ability to work in a team environment
• Ability to resolve conflict in a professional manner
• Strong sense of organization and attention to detail
• Self-regulation of time management and the ability to multi-task and adhere to deadlines
• Familiarity with PIPEDA and how it applies in a confidential patient environment
• Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment
• Established high speed internet access from home office
• Possession of a valid driver’s license, with the capability and willingness to travel extensively across assigned territories, utilizing reliable personal transportation

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