Job Description

The DoubleTree and Home2 Suites by Hilton Kingston is a 129/127-suite hotel located in Kingston, Ontario.

Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.

The Director of Sales drives all revenues, plans and responsibility for long range and day-to-day hotel operations across both properties. Reporting to the General Manager, this person is responsible for maximizing sales, leading revenue generation, and strategic planning of sales and marketing for the hotel. This key individual communicates with all stakeholders and ensures the development and execution of strategic sales and marketing initiatives.

Responsibilities include, but are not limited to, the following:

• Develop and implement sales and marketing strategies to drive revenue across all segments, including group rooms, catering, business transient, and leisure transient.
• Lead sales efforts for both properties, with a strong focus on maximizing group, corporate, and event revenue through the shared meeting and event facilities at the Ambassador Event Centre.
• Collaborate with the General Manager to optimize pricing, rate strategies, and business reviews to maximize revenue and market share.
• Ensure financial targets are met by maximizing profitability and controlling departmental expenses.
• Analyze business mix and demand periods, review revenue forecasts, and adjust strategies accordingly.
• Lead B2B marketing efforts, including digital marketing, social media, public relations, and communications initiatives.
• Oversee and guide e-commerce activities to ensure accurate and effective online hotel content.
• Monitor competitor and market trends to inform strategic decisions.
• Execute and manage sales incentive programs to drive team performance.
• Lead regular commercial strategy meetings (weekly, monthly, quarterly) and translate findings into actionable strategies.
• Provide regular performance updates to stakeholders through commercial cadence communications.
• Uphold brand standards and ensure consistency in all marketing and sales communications.
• Recruit, mentor, and retain top talent within the sales and marketing team.
• Drive team engagement and career development through ongoing coaching and performance evaluations.
• Actively engage with customers across all segments to foster relationships and secure business.
• Support site visits, pre-convention meetings, and travel to key feeder markets as necessary.
• Respond to sales leads promptly or delegate effectively to ensure timely follow-up.

Requirements:

• Previous experience as Director of Sales at a hotel;
• Extensive conference/meeting/event experience;
• Strong interpersonal communication skills, both verbal and written; and
• Excellent time management and problem resolution skills.

What you can expect:

• Competitive compensation
• Health care benefits including dental and vision
• Performance-based bonuses
• Opportunities for career development and growth within a dynamic, expanding company

This posting is for an existing vacancy.

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