Job Description
Roles and Responsibilities:
- Conduct workshops and interviews with Japanese- speaking business users to document requirements and pain points
- Analyze and document business processes and workflows for Life insurance products
- Translate business requirements into functional specifications for web backend Salesforce and COTS systems
- Work closely with designers architects and developers to ensure solutions meet business needs
- Demonstrate the product obtain business feedback and optimize it
- Participate in user acceptance testing and validation of solutions
- Understand the capabilities features and limitations of the supported products thoroughly to facilitate process automation and standardization
- Ensure alignment of IT deliverables with regulatory and compliance needs of Japanese insurance market
- Manage requirements traceability throughout the project lifecycle
- Support change management training material creation and delivery in Japanese and English
Requirements
Must :
- Working experience in Life Insurance domain
- Understanding the overall workflow of insurance operations(sales contracting and claims)
- JLPT N2 or above certified. Fluent in reading writing and conversing in Japanese with native speakers
- Ability to effectively coordinate with Product owner and manage product backlog Customer SMEs from Business & IT Onsite and Offshore teams.
Nice-to-have :
- Exposure on Agile methodology DevOps Security vulnerability management
- Experience in customer management policy admin claims and/or operations within insurance IT
- Exposure to batch processing integrations or complex legacy modernization programs
- Excellent stakeholder management and facilitation skills (multicultural distributed teams)
- Actively involved in Application transition and stabilization phases
Roles and Responsibilities:Conduct workshops and interviews with Japanese- speaking business users to document requirements and pain pointsAnalyze and document business processes and workflows for Life insurance productsTranslate business requirements into functional specifications for web, backend, Salesforce, and COTS systemsWork closely with designers, architects, and developers to ensure solutions meet business needsDemonstrate the product, obtain business feedback, and optimize itParticipate in user acceptance testing and validation of solutionsUnderstand the capabilities, features, and limitations of the supported products thoroughly to facilitate process automation and standardizationEnsure alignment of IT deliverables with regulatory and compliance needs of Japanese insurance marketManage requirements traceability throughout the project lifecycleSupport change management, training material creation, and delivery in Japanese and EnglishRequirements Must :Working experience in Life Insurance domainUnderstanding the overall workflow of insurance operations(sales, contracting, and claims)JLPT N2 or above certified. Fluent in reading, writing, and conversing in Japanese with native speakersAbility to effectively coordinate with Product owner and manage product backlog, Customer SMEs from Business & IT, Onsite and Offshore teams. Nice-to-have :Exposure on Agile methodology, DevOps, Security vulnerability managementExperience in customer management, policy admin, claims, and/or operations within insurance ITExposure to batch processing, integrations, or complex legacy modernization programsExcellent stakeholder management and facilitation skills (multicultural, distributed teams)Actively involved in Application transition and stabilization phases
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