Customer Success Job at 会社名非公開, 東京都

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  • 会社名非公開
  • 東京都

Job Description

顧客へのオンボーディング、導入支援、継続活用のサポート、課題解決など基本的なCS(カスタマーサクセス)の業務内容に加えて、サービス企画やプロダクト開発などの組織を立ち上げるための業務も行います。リモート/ハイブリッドで柔軟な働き方をすると同時に、CSの枠を超えて幅広く自社の業務に携わってもらいます。

職務内容

* 顧客へのオンボーディング、導入支援、継続活用のサポート
* チャット/MTGによる問い合わせ対応・課題解決支援
* プロダクト改善提案
* サービス企画、プロダクト開発へのフィードバック等

理想の人材

* カスタマーサクセス/法人営業/インサイドセールス いずれかのご経験2年以上
* 顧客をより高いレベルの成功体験へ導いていけるようなコンサルティング活動を得意とする方

条件・待遇

* 基本給+インセンティブ(ご経験により異なる)
* 各種社会保険
* 健康診断
* 家賃給与控除制度

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sera Suzuki +81366276105.

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