Customer Service Representative Job at Quantum Management Services Ltd., Vaughan, ON

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  • Quantum Management Services Ltd.
  • Vaughan, ON

Job Description

Position: Customer Service Representative

Location: Vaughan, ON (5 days onsite)

Job Type: Full-Time, onsite

About the Role:

Our client, a leader in their industry, is looking for a Customer Service Representative to join their Vaughan team. This role requires excellent communication skills and the ability to deliver professional support in a B2B environment.

Responsibilities:

- Provide outstanding customer service by handling inquiries and requests via phone and email.

- Process orders accurately and ensure timely follow-up with business clients.

- Collaborate with internal teams to resolve issues and maintain strong client relationships.

- Navigate ERP and CRM systems to manage customer accounts and transactions.

- Support day-to-day customer service operations as required.

Qualifications:

- Minimum 1 year of customer service experience (B2B experience preferred).

- Post-secondary education in Business or a related field is an asset.

- Strong technical skills with ERP/CRM systems and MS Office.

- Excellent verbal and written communication skills.

- Highly organized, detail-oriented, and able to thrive in a fast-paced environment.

Please send resume in word format to Sarah Ismail at sarah.ismail@quantum.ca.

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here .

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Job Tags

Permanent employment, Full time,

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