Chloe Training Manager Job at Jaeger Lecoultre Chloé, 東京都

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  • Jaeger Lecoultre Chloé
  • 東京都

Job Description

MAIN PURPOSE

The purpose of this position is planning and implementing training / development programs to the maison employees in technical, professional and management skills, and also helping employees understand the maison DNA

KEY RESPONSIBILITIES

1 : Develop training program

  • Develop professional/technical training program
  • Develop management program for boutique managers
  • Develop training program for new boutique opening
  • Identify and analyze training needs at the maison retail boutiques

2 : Implement training

  • Implement management training for boutique managers/assistant boutique managers.
  • Coordinate implementation of technical training
  • Implement initiate training
  • Implement training for new boutique opening 
  • Implement training for seasonal OMS
  • Follow up with new comers by providing a sponsor checklist and collaborating with newcomer sponsors.
  • Follow up with boutique trainers for in-store training and also organize boutique trainer meetings.
  • Manage logistics for training delivery
  • Collaborate with Richemont Training Program development & implementation for office-based staff/managers

3 : Manage training information

  • Prepare and manage annual training calendar
  • Manage maintenance and update of training history (list of training program and participants) 
  • Manage and control training budget.

4 : Assessment of training for improvement

  • Assess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs.
  • Provide feedback about training results and challenges to the management, and propose plans to improve the program.

5 : Develop training materials

  • Develop training materials ( Newcomer, Follow up, fashion basics, etc)

QUALIFICATIONS AND EXPERIENCE:

  • 3+ years Training experience in apparel/ luxury industry
  • Deep knowledge of luxury fashion business
  • Intermediate- Business level of English

ATTRIBUTES:

  • Good communicator
  • Flexible
  • Proactive
  • Strong organizational and coordination skill

Job Tags

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