Job Description

Job Description

Job Description

Bookstore Clerk

Tsaile Bookstore/Warrior Shop

Finance & Accounting

Tsaile Campus

Duty Schedule:

Monday – Friday 8:00 AM – 5:00 PM with lunch break.

Summary/Objective of Position:

Under the general supervision of the Controller; incumbent will help maintain the flow of business at Tsaile Bookstore/Warrior Shop by providing outstanding customer service to students, Dine college employees, and the general public. Directes and provides a variety of sales, stocking, shipping and receiving support for the operation of the college Bookstore/Warrior Shop; performs related duties as required or assigned.

Description of Essential Functions of the Position

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Operates POS (Point of Sale) register for all sales transactions, i.e. cash, credit/debit cards, student & employee charges (AR transactions), compiles various reports, and end of shift reports.
• Provide customer services by: answering phone calls from customers (vendor,s students, employees, departments, etc.), answering textbook order questions via Follet Online Bookstore site.
• Assist in ordering, receiving, pricing, and stocking merchandise using Dine College required documents, policies and procurement procedures.
• Operate typical office equipment: computer, scanning, and photocopying, and/or other office equipment.
• Perform monthly, semi-annual and annual inventory of merchandise in the bookstore.
• Manage merchandise inventory and prepare inventory reports.
• Preparation of Online requisition requests for placing merchandise orders or payments to vendors.
• Process inter-department charge requests.

QUALIFICATIONS

Education & Experience

Minimum:

• High School Education.

Preferred:

• Associate Degree in business, accounting, retail management or finance.

Knowledge:

• Two years related work experience of retail sales and/or cashiering experience, and
• One-year office support which provides the capabilities to perform the describe duties.

Skills:

• Maintain a professional work environment.
• Have the ability to communicate effectively with vendors, departments, staff, and students.
• Must have good customer services skills and able to work with students/vendor/departments/staff.
• Retail cashiering and customer services practices.
• Basic practices of cash control and management.
• Inventory management knowledge and skills to point of sale system.
• Basic decision-making skills.

Abilities:

• Oral fluency in Navajo is desirable by not mandatory.
• Experience and skilled with office automation.
• Excellent attendance and punctuality.
• Ability to work flexible hours including evening or weekends, when needed.
• Obtain defensive driving certificate to operate GSA.

Physical Requirements, Work Environment & Travel:

• Experience with handling, lifting, and maneuvering merchandise up to 50 pounds.
• The work will require the employee to stand for long periods at a time helping customers at the register or help finding merchandise throughout the bookstore.
• Must be available to travel to purchase resale items that can only be purchases in-store, when needed.

Other Requirement(s):

• Must have a valid state driver's license.
• Knowledge in operating GSA/DC Vehicle.

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